Frequently Asked Questions

When should I place my order?

It is recommended to place an order as soon as possible. There is limited stock for some stallions as some sell quickly. If you are placing a order request for semen the request needs to be place at least 4 weeks before the shipment arrives so the paperwork can be completed in time.

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How long will shipping take to get to me once the semen has been sent from Rideauwood Farm?

When a shipper is sent from Rideauwood it will usually take between 1 to 4 business days to arrive at its destination.

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Should I send my own dry shipper?

It is recommend to have a dry shipper sent to us as it insures your semen will get to you quicker. We have a limited number of shippers and there is no guarantee a shipper will be available when you order your semen.

How many shipments from Europe are done a year?

On average, there are usually 2 semen imports done each year.

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Can I receive my semen right away if it is in stock?

The semen will be sent to you when you need it as long as there are shippers available.

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What are the thawing instructions?

In almost every case thawing instructions are 37C for 30 seconds.

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How long can I keep my semen order at ISD once it is in stock?

ISD will store your semen for 3 months, after that there will be an additional fee of $100 per month.

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